Benefit from Many Advantages & Save Money
When selecting software solutions, it is not only the application itself that matters. Equally important are fast and professional support in the event of service requests and regular software updates to ensure continued compliance with new or revised FWDV regulations, inspection guidelines, standards, legal requirements, and operating system updates.
Save money every year in multiple ways with the Software Service Agreement:
- Regular program updates and service packs
- Updates of interfaces are also included free of charge
- Free telephone hotline support with priority handling
- Free remote maintenance support with priority handling
- Clearly calculable software and service costs per year
The Software Service Agreement has a term of 12 months and is automatically renewed. It can be cancelled at any time at the end of the contract period.
Billing is carried out annually.
New Service Levels effective 01 January 2026
Overview of Service Level Scope (PDF)